Outsourcing IT infrastructure is a concept that has been around for a while. Characterized in terms of technicians and engineers, workstations and servers, the idea of outsourcing your basic IT needs.
HR leaders want employees to be satisfied with their work experiences, and many lean on engagement data to inform their strategies. This approach seems sound, but beware some commonly held.
Concerns like these can raise volumes, increase expenses and strain your staff. And they’re still just the tip of the iceberg, because customers are delaying or canceling purchases.